At our website, kratom-before-bed (‘the Company’ or ‘we’), we prioritize your privacy and the protection of your data. This Privacy Policy detailingly describes our approach to managing personal data, ensuring compliance with various privacy laws including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and more.
This policy is comprehensive for all users interacting with our website, applications, services, and products. It’s important to be aware that this policy does not apply to external platforms, applications, products, or services you may access through links on our platform, each of which has its own privacy policy.
Our processing activities encompass your engagement with our applications and services as an authorized user, visits to our websites that link to this Privacy Statement, and interactions with communications from us such as newsletters, emails, calls, or text messages/SMS. We collect a range of Personal Data including, but not limited to:
- Account Information: Usernames, passwords, contact details
- Payment Information: Credit card numbers, bank account details
- Financial Information: Transaction histories, billing information
- Purchase Information: Records of your orders and returns
- Mobile Device Identifiers: Unique device IDs, advertising IDs
- Location Data: Physical location information derived from IP addresses or device GPS
- Feedback: User reviews, comments, or survey responses
- Social Media Information: Profile information if you choose to link your social media accounts
- Product Information: Preferences and interactions with our products
This data is collected through various means such as user input during registration or purchases, interactions with our services, and automated technologies like cookies and tracking tools. We also receive data from third parties, each subject to their privacy practices.
Our website uses cookies to enhance user experience and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics, each serving a specific role in delivering our services effectively. Users can manage non-essential cookies using our Cookie Manager.
We retain Personal Data only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the data is no longer needed or when statutory retention periods expire, we take appropriate measures to delete or anonymize it.
To safeguard your Personal Data, we implement organizational safeguards and employ advanced security measures. This includes encrypted communication and working with secure third-party processors.
We recognize the importance of protecting children’s privacy. Our services are not intended for, or directed to, individuals under 18 years of age, and we do not knowingly collect data from children under this age.
As a user, you have rights that may include accessing, rectifying, erasing your Personal Data, restricting its processing, obtaining a copy of your data, or objecting to certain types of processing. You also have the right to non-discrimination for exercising these rights and can file appeals or complaints with the relevant data protection authority. If you consent to our processing activities, you have the right to withdraw that consent at any time.
We reserve the right to update this Privacy Policy as needed. Any changes will be reflected on our website.
For questions, inquiries, or to exercise your rights, please contact our privacy team via email at [email protected] or by sending a letter to the address provided on our website.